All sales are final unless we decide to cancel a sale. Our rabbits are guaranteed healthy, and we will inform you if any are not show quality. If you pay with cash, please bring the right amount, for cash is not usually available on one of us. We prefer to stick to emailing, but are willing to give out a phone number once we are determined that we have found a rabbit that you are looking for. Refunds are not accepted unless we wish to cancel a sale, in which we will reimburse fully. Rabbits are not considered "sold" until we have received a full payment and know they are ready to sell. We will hold a rabbit in exchange for a 50% deposit. A pedigree for each show quality rabbit will be given at the time of official purchase.